The hotel offered a clean and comfortable stay with friendly and helpful staff. The location was conveniently situated, allowing easy access to nearby attractions and facilities. The rooms were well-maintained and provided a pleasant environment for families, offering necessary amenities such as kettles, irons, and coffee/tea facilities. The breakfast provided was delicious, with a variety of options to cater to different tastes. the hotel boasted beautiful views that added to the overall enjoyment of the stay.

One small disappointment was the limited availability of hot food throughout the day, which could have been more accommodating for guests who preferred to dine in-house.

While there were a few positive aspects of our city break, unfortunately the negatives outweigh the positives. The location was perfect, within easy walking distance of all the main attractions, and the room was spotlessly clean. However, the highlight of our stay was undoubtedly the friendly and helpful staff who went out of their way to ensure we had everything we needed.

the lack of basic amenities in the room was frustrating, with no kettle or iron provided. the breakfast finished early, and when we asked for a simple request of two coffees, we were charged an exorbitant amount.

The staff was always polite and ready to help whenever we needed it. the location of the hotel was also excellent, being conveniently close to public transportation and key tourist spots. the in-room amenities provided were very useful, including a kettle and iron.

There were a few aspects of the hotel that I found lacking. One of them was the limited food options, particularly hot food available only at specific times.